Shipping policy
At Velografik we take pride in offering high-quality, made-to-order products that are printed just for you! Here's everything you need to know about our delivery process:
Order Processing & Production Time
Once your order is placed, our team begins printing and preparing it for shipment. As each item is made to order, please allow 2-5 business days for production. After your order is printed and packed, it will be shipped to you right away! Orders of multiple items may be shipped separately & shipping times may vary. During busy seasonal periods production times may experience delays.
Shipping
Shipping within the UK is provided free of charge, ensuring a seamless and cost-effective experience for our domestic customers. For international orders, shipping costs vary depending on the destination and the weight of the package. These charges will be calculated and displayed at checkout before you complete your purchase, allowing you to review and confirm the total cost.
Delivery Times
Delivery times vary depending on your location and the shipping method chosen at checkout. Generally, delivery times are:
- Domestic orders: 3-7 business days.
- International orders: May vary.
Please note, delivery times may be affected by customs processing, local holidays, or other external factors. During busy seasonal periods shipping times may experience delays.
Tracking Your Order
Once your order has been shipped, you’ll receive an email with a tracking number so you can follow your package’s journey. If you have any issues tracking your order or need assistance, feel free to reach out to our customer support team.
Need Help?
If you have any questions about shipping, feel free to contact us. We're here to help and ensure your order arrives just as you expect. Please include all relevant details in your message to us, this will enable us to help you faster.